Campbell's
is a well-known producer of canned soups, and it is the company which I believe
is highly effective in bringing in all the elements of the marketing mix
together for their consumers. The target audience for the company's market
offerings is soup lovers who lack time to prepare soup themselves. In North
America, Campbell offers a variety of soups, which includes condensed soups,
microwavable soups, chunky soups, select harvest soups, healthy request soups,
low sodium soups and 25% less sodium soups. The different types of soup listed
about are based on the need of different consumers. Low sodium soups and 25%
less sodium soups targets at senior, who may have higher concern with sodium
intake. Microwavable soup targets consumers which put great emphasis on
convenience. Due to the different perceived value by consumers from different
segment, Campbell set up different price range for different type of soups. For
example, people with healthy diet life style will be willing to pay a higher
price for healthy request soups due to healthy ingredients contains in the
soups. In term of distribution, Campbell soup is widely distributed in
different venue. While supermarkets and grocery stores carried a variety of
canned soup, Campbell's soup on the go is available in gas stations and vending
machines. While TV ad is one of the main channel which Campbell
communicate with their target audience, Campbell also deliver their messages to
their target audience through the Campbell Soup Foundation, their participation
in Labels for Education, their commitment to social responsibility to consumers,
neighbors, employees and the planet. Campbell’s participation in Labels for
Education is a win-win promotional strategy to both Campbell’s and the schools/organizations.
Consumers who have a tie and want to help the school/organization will have a
higher incentive to purchase Campbell than other named brands or private
brands. On the other hand, schools/organizations will encourage consumers to
purchase Campbell, which will increase the sales of Campbell soup. Chapter 8 of
The Marketing Plan Handbook discussed
channel members and different type of distribution. In the case of Campbell, I
think they utilize the intensive distribution.
In
an academic library, price may be irrelevant as we don’t charge patrons for
services, except for fine. However, distribution channel do play a role in how
we deliver our services. Unlike a few decades ago, which books were housed in a
physical building; technologies enable the library to deliver ebook
electronically through web browsers and mobile devices. The distribution model
changed from exclusive distribution to intensive distribution; as access is no
longer restricted to a specific group of patrons, who is able to visit the
library physically, but to patrons anywhere around the world (assuming they are
affiliated with the university).
I agree, Campbells soup was an excellent example of a company bringing in all the elements of the marketing mix for their customers!
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